This isn’t an outage
The Steam dashboard is green across the board right now, so we don’t appear to be looking at a network outage.
That means all of Steam’s traditional advice — from restarting Stream, to clearing your download cache or changing your download region — isn’t really applicable or working for most people.
Some have reported that restarting their PC without an internet connection, launching Steam in offline mode, then re-connecting to the internet has done the trick for them, but many are reporting that it hasn’t solved their issues.
The screen of pain
Welp @Steam I have got the loading user data endless screen. Been trying to fix it for a good while but nothing is working. Even uninstalled everything. If you could get back to me as soon as possible that would be great thanks. https://t.co/Dywd32tdrBOctober 26, 2026
This is the screen that thousands of Steam users are reporting seeing right now — and it seems resistant to most of the commonly-known fixes.
Many users have reported closing their games and restarting their PCs, but without any joy. This also doesn’t seem to be a maintenance outage — those typically takes place on Wednesdays at 00:00 UTC.
The Steam Dashboard continues to show no official issues, but hopefully we’ll get some official guidance from Steam soon…
Reports are on the rise
Today’s Steam issue has been a bit of a slow burn rather than a sudden outage, but reports are now increasing sharply.
On Downdetector, they’ve now hit a peak of almost 500 in the US and about 450 in the UK. However, it does seem to be a global issue according to a Reddit thread, with users in Germany, the Netherlands and Russia all saying they can’t log in.
Over on the Steam Dashboard, there’s no report of an official problem — so this appears to be a software bug or issue rather than a service outage.
